Making travel plans is always a bit of a pain, but using the Internet for research and contact makes it a little bit less difficult.
I have managed to get our trip to Italy sorted out almost completely online. Flights from my favorite travel agent here in Japan were booked via e-mail. I've got the train information I need for land transfers; hotels are sending me information and confirmations. I even found a fascinating walking tour in Rome.
Sure I could have gone to a travel agent directly and had them book all my accomodations and things, but using the Internet allowed me to choose among very interesting small hotels. And since I contact the hotels I've selected directly, I have a personal contact when I arrive in Italy, not just a confirmation slip.
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